Terms of Service

Drift Line provides growth and customer-acquisition services to businesses, including growth strategy and advisory, customer acquisition, performance marketing, lead generation and qualification, and analytics and reporting. The specific services, deliverables, fees, and timelines for any engagement are defined in a separate written agreement, statement of work, or proposal (an "Engagement Agreement") between you and us. In the event of a conflict between these Terms and an Engagement Agreement, the Engagement Agreement controls for that engagement.

Our website content is provided for general informational purposes and does not constitute a binding offer of services or a guarantee of any particular outcome.

When you use our website or engage our services, you agree that you will:

• Provide accurate, complete, and timely information, access, and materials reasonably needed for us to perform the services;
• Hold all necessary rights, licenses, and consents for any content, data, accounts, or assets you provide to us;
• Comply with all applicable laws, regulations, and platform or advertising-network policies relevant to your business and the services;
• Be responsible for your own products, offers, claims, and customer relationships; and
• Not use our website or services for any unlawful, infringing, deceptive, or harmful purpose, and not interfere with or attempt to gain unauthorized access to our systems.

Fees, billing frequency, and payment terms are set out in your Engagement Agreement. Unless stated otherwise: retainer fees are billed in advance on a recurring (typically monthly) basis; project fees are billed as set out in the applicable statement of work; and invoices are due within the period stated on the invoice. Late amounts may be subject to a reasonable late fee and suspension of services.

Cancellation. Either party may cancel an ongoing (retainer) engagement by providing written notice as specified in the Engagement Agreement (and absent a stated period, at least thirty (30) days' written notice). On cancellation, you remain responsible for fees for services performed through the effective date of cancellation.

Refunds. Fees for services already performed are non-refundable. Prepaid fees for services not yet performed as of the effective cancellation date will be refunded or credited on a pro-rata basis, less any costs already committed on your behalf (for example, advertising spend or third-party fees). Advertising spend and third-party platform costs are non-refundable once committed. Any refund terms in an Engagement Agreement control over this section for that engagement.

As between the parties, you retain ownership of the materials, trademarks, and content you provide to us, and of the final deliverables specifically created for you and paid for in full, upon full payment of all amounts due for the applicable engagement.

We retain ownership of our pre-existing materials, methods, know-how, templates, tools, and any general skills, techniques, or knowledge developed or used in providing the services. We may use general learnings and anonymized, non-identifying performance information to improve our services and for portfolio or marketing purposes that do not disclose your confidential information. Our website, including its design, text, graphics, and code, is owned by us or our licensors and is protected by intellectual-property laws; you may not copy or reuse it without our permission.

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE.

Marketing and customer acquisition involve factors outside our control, including your market, offer, budget, and third-party platforms. We do not guarantee any specific results, revenue, lead volume, rankings, or return on investment. Any examples, statistics, or projections are illustrative only and are not a promise of performance.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE WEBSITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR ANY ENGAGEMENT WILL NOT EXCEED THE TOTAL FEES ACTUALLY PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

You agree to defend, indemnify, and hold harmless Drift Line and its affiliates, and their respective officers, members, and agents, from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your content, products, offers, or claims; (b) your use of the website or services; (c) your violation of these Terms or any applicable law, regulation, or third-party right; and (d) your compliance obligations, including advertising, privacy, and consumer-protection requirements applicable to your business.

Please read this section carefully — it affects your legal rights. Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any engagement that cannot be resolved informally will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small-claims court or seek injunctive relief for intellectual-property or unauthorized-access matters.

The arbitration will be administered by a recognized arbitration provider (such as the American Arbitration Association) under its applicable commercial rules, before a single arbitrator. The seat and venue of arbitration will be in the State of Wyoming, and the arbitration will be governed by the Federal Arbitration Act and Wyoming law. Judgment on the award may be entered in any court of competent jurisdiction.

Class-action waiver. You and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative or class proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in court.

These Terms and any dispute arising out of or relating to them or the services are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Subject to the arbitration provisions above, the exclusive venue for any permitted court proceeding will be the state or federal courts located in Wyoming, and the parties consent to the personal jurisdiction of those courts.

If any provision of these Terms is held invalid or unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms, together with any applicable Engagement Agreement and our Privacy Policy, constitute the entire agreement between you and us regarding the website and supersede all prior understandings on that subject.

We may modify these Terms from time to time by posting an updated version on this page with a revised date. Changes are effective when posted. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Questions about these Terms can be sent to Drift Line Holdings LLC at support@driftline.biz, or by mail at 5830 E 2nd St, Ste 7000 #36456, Casper, Wyoming 82609.